![]() ![]() Among other things, you can choose to receive alerts when contact information on your account is updated, when a new card is requested or activated, and when your card is used for certain activity, like making out-of-state or out-of-country purchases. Using the FHB Mobile App, you can also sign up to receive Card Alerts, user-defined card account and transaction alerts that we will send to you, via text and/or email.Fraud alerts from FHB will NEVER ask you for personal information (Social Security Number, date of birth, etc.) unless you initiate contact with us, and then to verify your identity.We will also put you in touch with our team of fraud specialists. ![]() ![]() If we have contacted you about a fraudulent transaction, respond to us quickly and we will restrict further activity on your account.If we have contacted you about a valid transaction, confirm that you authorized it and continue using your account normally.When our system detects suspicious activity on your credit or debit card account, First Hawaiian Bank will send you an automated text message and/or email. ![]() Features to Protect Your Credit and Debit CardsĪll First Hawaiian Bank credit and debit cards provide the following security features: ![]()
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